Privacy Policy

Background

Touch Station Pty Limited (ABN 88 145 532 850) and its related companies (“Touch Station”, “we”, “our” or “us”) as collectors and users of personal information are bound by privacy laws in various jurisdictions. Accordingly, we have endorsed this Privacy Policy to support our Code of Business Conduct and compliance and governance framework.

Purpose of this policy

This Privacy Policy applies to all information we collect about you whether online or otherwise and outlines what sort of information, including personal information, we hold, the purposes for which it is held, and how that information is collected, held, used and disclosed.

Scope

This Policy applies to:

• Touch Station as collectors and users of personal information; and
• Touch Station directors, officers, employees, consultants, contractors acting as representatives or agents of Touch Station, as well as external parties (such as customers, service providers, shareholders and job applicants) who provide personal information to Touch Station.

Sources of legal obligations

The sources of legal obligations behind this Policy include Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles contained in that Act, and privacy laws in the countries in which Touch Station conducts business. To the extent that the applicable laws of a country in which Touch Station operates conflict with or impose a higher standard than this Policy, the applicable laws must be complied with.

What information we collect

We collect information, including personal information about you that is relevant to our business relationship with you or your employer. For example, we may collect an individual’s name, contact details, information about our interaction with them and other relevant details that will assist in our business dealings. However, we will endeavour to advise you where it is possible for you to deal with us on an anonymous basis.

If you apply to work for us as an employee or seek to provide your services as a contractor we may require you to undergo a pre-placement health assessment which will involve the collection of sensitive information, including health information. We may also engage third parties to conduct background checks.

In some cases, Touch Station may be required by law to collect certain personal information. If we do not collect your personal information, we may not be able to process your application, provide you with services, or deal with you.

Employee records exemption

In certain countries, for example Australia, personal information regarding current or former employees that relates to their employment may be exempted from the requirements of the relevant privacy laws. To the extent permitted by law, Touch Station may rely on these exemptions.

If you become our employee, the personal information provided to us during the recruitment process will become part of your employee record and this Privacy Policy will not apply to the extent that we use the information in relation to your employment with us.

How we collect personal information

We usually collect personal information about you when you are in contact with us, including over the telephone, when you send us correspondence (for example by letter or email) or when you have contact with us in person.

We may also collect personal information that you submit to our website such as resumes and email addresses. If you provide us with a resume or similar employment related materials, we will use that information for the purpose of processing and responding to your application for employment and may retain that information in order to consider you for other positions with us as they become available.

We use cookies to improve your online experience. Any data collected is only used for automating the tasks in your web session. You can disable cookies at any time via your web browser’s security settings.

How we use personal information

We use personal information to enable us to provide our services, for recruitment purposes, to communicate with our shareholders, to respond to your inquiries, for business development including of existing and prospective customers, website improvement and marketing purposes including undertaking data analytics, research and sending you electronic marketing communications where you have consented to receiving such communications, and for other purposes as described in this Privacy Policy. You may opt out of receiving marketing communications from us at any time. We will not use your personal information for any other purpose unless you consent to such use by us, such uses as are disclosed to you when we collect the information, or as otherwise permitted or required by law.

Disclosure to others

We may transfer or disclose personal information to:

• Other companies within our parent company groups and their employees
• External service providers, such as contractors, consultants (including information technology consultants) or suppliers who we engage in the provision of our services as data processors and auditors, taxation and legal advisers. These third parties are only permitted to use the information for the services or function for which they have been engaged, and are required to have in place reasonable safeguards for protecting personal information
• Regulatory bodies, government agencies and law enforcement bodies
• Other parties as permitted or required by law

Security and access

We take reasonable and appropriate steps, and require our service providers to take reasonable and appropriate steps, to protect personal information from misuse, loss and unauthorised access, modification or disclosure using physical, electronic and procedural safeguards.

We endeavour to make sure that the personal information which we hold is accurate, complete and up-to-date. If you believe that the personal information that we hold about you is incorrect, incomplete or inaccurate you may request amendment of it by contacting our Privacy Officer at info@tstation.com.au.

Complaints

Any questions, enquiries or complaints relating to this Privacy Policy or our privacy practices or procedures, including requests for access to personal information or amendments to information, should be directed to our Privacy Officer:

Privacy Officer, Touch Station
Email: info@tstation.com.au

If you are not satisfied with the Privacy Officer’s determination, you can contact the Australian Privacy Commissioner via www.oaic.gov.au.